Donnellan, Brian and Helfert, Markus (2010) Applying Design Science to IT Management: The ITCapability Maturity Framework. Proceedings of the 16th Americas Conference on Information Systems.
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Abstract
The IT-Capability Maturity Model [IT-CMF] is a high-level process capability maturity framework for managing
the IT function within an organization. The framework identifies a number of critical IT processes, and describes an
approach to designing maturity frameworks for each process. Unlike previous maturity model-based approaches, the
IT-CMF is a novel approach to managing IT resources because it is based on a structured Design Science-based
methodology driven by engaged scholarship and open innovation principles. In general, Design Science artifacts
include constructs, models, methods, and instantiations. IT-CMF uses “method engineering” and “method
construction” techniques to develop a framework that represents a more coherent and holistic solution to the
problem of IT management than heretofore developed. The purpose of this paper is to explore and explain the ITCMF
as a “method meta-model” for IT management, emphasizing the novel approach to addressing the application
of design processes and design artifacts by means of a very structured use of engaged scholarship and open
innovation techniques to the ongoing challenge of managing organization’s IT capability.
Item Type: | Article |
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Keywords: | IT Management; Maturity Model; IT Capabilities; Design Science; |
Academic Unit: | Faculty of Social Sciences > Research Institutes > Innovation Value Institute, IVI |
Item ID: | 3019 |
Depositing User: | Prof. Brian Donnellan |
Date Deposited: | 23 Jan 2012 12:28 |
Journal or Publication Title: | Proceedings of the 16th Americas Conference on Information Systems |
Publisher: | AMCIS |
Refereed: | Yes |
URI: | https://mu.eprints-hosting.org/id/eprint/3019 |
Use Licence: | This item is available under a Creative Commons Attribution Non Commercial Share Alike Licence (CC BY-NC-SA). Details of this licence are available here |
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