McLaughlin, Stephen and Paton, Robert (2010) Executive Briefing: Service Science: A Foundation for Service Innovation. Working Paper. IVI: Innovation Value Institute, National University of Ireland Maynooth.
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Abstract
In relation to product-driven research and development, the
subject of innovation within service sector industries appears to
have been somewhat neglected [1]. To date, the emerging
economies have tended to build their economic success upon
their ability to manufacture product and secure commodities at
a greatly reduced cost. As these economies develop, they too
are investing in the service sector. As we speak, both India and
China are producing graduates, technological infrastructures,
and service capability: these large developing economies will
not stand still and allow the developed economies to
monopolise the high-value-add end of the service exchange –
the knowledge creation and transfer process [2][3]. Service
innovation, through the application of service science, offers
service providers and manufacturers a means of securing
knowledge leadership.
Item Type: | Monograph (Working Paper) |
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Keywords: | Service Science; Service Innovation; |
Academic Unit: | Faculty of Social Sciences > Research Institutes > Innovation Value Institute, IVI |
Item ID: | 2958 |
Depositing User: | McLaughlin Stephen |
Date Deposited: | 17 Jan 2012 16:46 |
Publisher: | IVI: Innovation Value Institute |
Related URLs: | |
URI: | https://mu.eprints-hosting.org/id/eprint/2958 |
Use Licence: | This item is available under a Creative Commons Attribution Non Commercial Share Alike Licence (CC BY-NC-SA). Details of this licence are available here |
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