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Dunne, Jonathan and Malone, David (2016) Are you being served: A framework to manage Cloud outage repair times for Small Medium Enterprises. In: 27th Irish Signals and Systems Conference (ISSC), 21-22 June 2016, Londonderry, UK.
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Abstract
Hosting software applications in a Cloud based in-
frastructure represents challenges for Small Medium Enterprises
(SMEs), due to the variety of ways in which production outages
can occur. We consider repair times for outage events in a
framework where these downtimes are used to re-focus Systems
Operations resources. Using an enterprise dataset, we address
the question of how outage events are distributed and what
relationship these events have with different types of failures
that can occur in a cloud data centre. The proposed framework
can aid SMEs to maintain a highly available On-Demand service
infrastructure, with limited resources.
| Item Type: | Conference or Workshop Item (Paper) |
|---|---|
| Keywords: | Cloud computing; Maintenance engineering; Reliability; Electronic mail; Business; Software as a service; |
| Academic Unit: | Faculty of Science and Engineering > Mathematics and Statistics |
| Item ID: | 15460 |
| Identification Number: | 10.1109/ISSC.2016.7528441 |
| Depositing User: | Dr. David Malone |
| Date Deposited: | 09 Feb 2022 10:46 |
| Refereed: | Yes |
| Related URLs: | |
| URI: | https://mu.eprints-hosting.org/id/eprint/15460 |
| Use Licence: | This item is available under a Creative Commons Attribution Non Commercial Share Alike Licence (CC BY-NC-SA). Details of this licence are available here |
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